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Refund Policy

When use lanplayer, we offer a trial period to allow you to evaluate our software before making a purchase. During the trial, you can explore all the features and functionalities to ensure it meets your needs.


Refunds

Once the trial period has expired and a purchase is made, all sales are final. We do not offer refunds as the trial period serves as an opportunity to fully test the software before committing to a purchase.


Exceptions

Refunds may be granted under exceptional circumstances, such as:

  • Technical issues that prevent the software from functioning as intended, and cannot be resolved by our support team.
  • Duplicate purchases made in error.

To request a refund under these conditions, please contact our support team within 14 days of your purchase.


Last updated: 2024-10-10